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Inquiries / Shipping /  About returns and exchanges

(​ Notation based on the Specified Commercial Transactions Law)

Thank you for using our shop.

After confirming your order, be sure to cancel the domain designation and do not take holidays except weekends and holidays.

If you do not receive the order confirmation email after 48 hours, please contact us again.

Thank you.



Futamura Plants


Officer name

Yusuke Nimura

telephone number



email address


​1221-12 Yamakawamachi, Kurume City, Fukuoka Prefecture


Important request


All orders and product notifications will be sent by email from

Please be sure to cancel the domain before ordering.


Precautions when purchasing

Just adding it to the cart does not secure inventory.

Since it will be confirmed when the order is completed, an error etc. will appear

If you cannot proceed, it may be sold out. please note that.

​ In addition, since it is a system that the purchased item is deducted from the inventory when payment is completed.

In case of card payment, it will be reflected in real time

In the case of bank transfer, I will confirm and manually process the payment completion.

Therefore, please note that there is a time lag.


About shipping

It will be shipped within one week after payment is confirmed, excluding weekends and holidays.

We will ship by Kuroneko Yamato.

If the item is out of stock after ordering, we will contact you.

When packing, the leaves may bend.

​ Please note.



about shipping cost
The shipping fee and transfer fee will be borne by the customer.
The shipping fee will be calculated automatically at the time of purchase. Please refer to the shipping fee column.


Payment date

After the transfer deadline, it will be canceled automatically.

Please make the transfer within 7 days (excluding Saturdays, Sundays, and holidays) after ordering.

It will be automatically canceled after the due date.

Please note that a notification email will not be sent upon cancellation.



About delivery note 

A delivery note will not be included in the delivered baggage.

The email sent when you place an order will be your purchase statement.

About returns

This is a hobbyist's stock for sale, and due to the nature of the product, we cannot accept returns.

Please refer to the product description and product photos before purchasing.

Please be assured that we will not ship items that are in a significantly different condition from the photos.

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